Purchasing assistance

We’ll be pleased to help you in the choosing a product, our technical office is at your disposal to find the product correct for your needs and to help you after you have made a purchase. We’ll always be at your disposal for any technical problems… And all this in maximum comfort, you can see the availability of all products, you can see the delivery times, thanks to a tracking code and we guarantee you secure payments, thanks to the SIA’s platform.For any problem write to commerciale@eurelectronics.it

Safe payments

The web site www.eurelectronics.it  use a system of secure payment, that we use @pos, given to us by SIA.SIA is a European leader in projects, creating and managing the areas of payment, monetics, service networks and capital markets.The relative payment data is transmitted through a secure encrypted connection whit Secure Socket Layer protocol (SSL), directly  from the payment platform.You can choose to pay by credit card (Visa and MasterCard) and with prepaid cards, also debit card and commercial.In addition you can pay with PayPal, it is a propriety of eBay which enables anyone with an e-mail address to send or receive payments. PayPal is fast and secure method of payment.

Shipping options and costs

Shipping costs vary of the weight and size of the package, the cost will be calculated automatically as you add products to your shopping cart.For shipments we rely on fast and reliable couriers, with short delivery times throughout Europe.The shipping times may vary according to the item purchased, in each product are marked shipping times for each product. In any case we advise you to contact us by telephone at + 39 0381325725 for urgent orders.

Order processing times

Order processing times vary for each individual product, by warehouse and at availability, we try to be always the fastest possible while maintaining a high quality standard of service. If you require fast processing times contact us to know the actual time.

Guarantee

The guarantee applied to products for sale shall be that provided by law with duration 12 months for companies with VAT Number and 24 months for home users, unless special cases and/or special promotions where the minimum guarantee period will be reported.

Newsletter

Our newsletter has a maximum of 1 e-mail per month. You can register to the newsletter when you created your account, subsequently you can turn it on written request.

Forgotten password

Forgot your password? Don't worry, click on "login", "forgot password" and our Wizard will take you up to sending a new password to access your private area. We cannot view your password, you must therefore necessarily perform the reset procedure.